Privacy Policy


This policy covers how Bunzl Canada Inc. (Bunzl), a Division of Bunzl Distribution USA Inc.,  treats personal information that we collect and receive regarding information related to your use of Bunzl products and services. Personal information is information about you that is personally identifiable (such as your name, address, e-mail address, or phone number), and that is not otherwise publicly available.


Information Collection and Use

Bunzl collects personal information when you register with Bunzl, when you purchase Bunzl products or services, when you visit Bunzl pages or the pages of certain Bunzl partners, and when you enter promotions or sweepstakes. Bunzl may combine information about you that we have with information we obtain from business partners or other companies.


Bunzl automatically receives and records information on our server logs from your browser, including your IP address, Bunzl cookie information, and the page you request.


Bunzl uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.


Computer configuration: We automatically receive and log information from your browser, including your IP address, your computer’s name, your operating system, browser type and version, CPU speed, and connection speed.


Referral, clickstream and site interaction data: We may also record the URL you linked from to get to the site, your clickstream through and from our Web site, and other generally accepted tracking information.


E-mail delivery and open rates: To help us make our e-mails more useful and interesting, and to ensure that we are delivering the services you have ordered, we often receive a confirmation when you receive and/or open e-mail from Bunzl.


Information from Other Sources

We may receive information about you from other sources, add it to our account information, and treat it in accordance with this policy.


Customer and order data from our partners: If you registered directly with a business partner for which we provide fulfillment or other services, your account information and order information is passed to us.


Updated delivery and address information: We may obtain updated contact information from third parties in order to correct our records and fulfill your orders or deliver communications to you.


Demographic and purchase information: We may reference other sources of demographic and purchase information in order to provide you with more targeted communications and promotions.


Information Sharing and Disclosure

Bunzl does not rent, sell or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances: Trusted third parties: With your consent, we will make your Personal Information available to trusted third parties who offer products and services we think may be of interest to you so that you can receive information or opportunities related to those products and services. A trusted third party may use shared information in accordance with its own privacy policy; We transfer information about you if Bunzl is acquired by or merged with another company. In this event, Bunzl will notify you before information about you is transferred and becomes subject to a different privacy policy.


Bunzl displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria – for example, women ages 18-24 from a particular geographic area. Bunzl does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad. Bunzl sends e-mail communications to our users in connection with our providing the Bunzl services. The following outlines the types of e-mail Bunzl sends to our users, and the choices you have about which messages to receive.


Messages required to service event registrations: Bunzl will send you an e-mail notifying you of your event details. We may also send you communications related to your upcoming event, for example reminding you of the details, or when those details change.


Messages required to service your Bunzl account: Bunzl may send newly registered users a welcoming e-mail, as well as messages confirming your account changes; inviting you to participate in customer surveys; and informing you of important product or service updates related to our core business.


Marketing messages about Bunzl: We may send you marketing messages related to our services you receive.


Optional marketing messages from Bunzl: Registered users may also occasionally receive information or special promotions from Bunzl about additional services. You may update your preference with regard to receiving such messages by opting out in the footer of each e-mail.


Optional marketing messages from trusted third parties: With your consent, Bunzl may share your Personal Information with trusted third parties so that you may receive information or opportunities from them about relevant products and services they offer. You may update your preference by opting out in the footer of each e-mail.



Cookies are alphanumeric identifiers that a Web site can store on your computer’s hard drive. When you visit Bunzl, create a user account, or otherwise interact with a Bunzl event online, we may set cookies on your personal computer. We require that cookies be enabled in your Web browser so that we can identify you as a repeat visitor or customer and maintain session information for logged-in users. We also use cookies to track usage trends and patterns in order to better understand and improve areas of our Web site. Bunzl may allow other companies that are providing content on our site to set and access their own cookies on your computer. Other companies’ use of cookies is subject to their respective privacy policies.


Your Ability to Edit and Delete Your Account Information and Preferences


We reserve the right to send you certain communications relating to the Bunzl services, such as service announcements and administrative messages, considered part of your Bunzl account.


Confidentiality and Security

We limit access to personal information about you to employees who we believe need to come into contact with that information to provide products or services to you or in order to do their jobs.


We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.


“No Spyware” Policy

Bunzl does not contain Spyware. Spyware is software that is installed deceptively to gather information about you without your knowledge. This can include centrally recording your personal Internet usage, monitoring your keyboard strokes or capturing personal information. If you think that you downloaded and/or installed spyware, we suggest reporting it on the alt. Privacy spyware newsgroup-available on all Google Groups.


Changes to Privacy Policy

Bunzl may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary e-mail address specified in your Bunzl account or by placing a prominent notice on our site.



If you have questions about our Privacy Policy, please call us toll-free at 888-997-6060.